Trust, Safety & Insurance
Our Commitment To Safety
We want you to move your packages/parcels and make the most out of your time, and be connected to your customers or suppliers at any moment in time . That’s why we are committed to your package safety and assurance, from the creation of new standards to the development of technology with the aim of reducing incidents.
In-App Safety Features
Track your packages in real time. Track your your packages/parcels during delivery, Our App technology helps put peace of mind at your fingertips. Verification codes are automatically generated to Recipients phone number to receive parcels and packages.
At iFerch, we understand that trust is a key part to every community out there. Without trust, there is no community. Therefore, we have implemented the following rules when it comes to safety and insurance.First of all, it should be stated that unlike our competitors, drivers go through full background checks with the DVLA. we do implement fingerprinting for ALL of our drivers, to ensure that drivers with dangerous criminal backgrounds are NOT allowed on the iferch platform!
Drivers are also expected to have previous experience in the transportation business,Also, while we take pride in the safety of our drivers, we are aware that women like to feel just a little safer. Therefore, we have an option to make a particular driver your favourite,At iFerch, we only want drivers who are professional and serious about driving. That’s why all drivers are required to carry their own ride-share insurance policy or have Commercial Insurance. This protects both the rider and the driver in the event of an unexpected accident.
Thousands of OUR drivers share a set of Community Guidelines, holding each other accountable to do the right thing.
Our Customer Support Team is available 24/7.
Visit our Help Centre: support.iferch.com with any questions or safety concerns.